Terms and Conditions

  • Injury to Client animal(s) by another animal:

  • Caring Fur Pets, LLC and its staff will not be responsible for any animal(s) that instigate fights with other animals or is injured by another animal while in Caring Fur Pets, LLC care. Caring Fur Pets, LLC will take all appropriate actions to ensure that Client’s animal(s) are not placed in the company of aggressive or violent animals and/or will immediately remove Client’s animal(s) from any animal fight.

  • Injury or escape of animal(s):

  • Client and sitter are aware that the highest level of care shall be given to any and all pets under care of the pet sitter employed by Caring Fur Pets, LLC.  Client is aware that pet (s) are instinctive in nature and not always controllable by the sitter even when the highest level of care is provided.  Should the Client’s animal(s) run away or be injured, the Client agrees that Caring Fur Pets, LLC will not be responsible for any liability. The above waiver of liability in favor of Caring Fur Pets, LLC shall not apply or be effective if Caring Fur Pets, LLC conduct in providing its pet care services is found to be grossly negligent, reckless, or if there is intentional misconduct.  

  • Injury to Pet Sitter or another person by Client’s Animal(s):

  • Client will be responsible for all medical expenses and damages resulting from an injury to pet sitter or other persons by the Client’s pet(s). Client agrees to pay the full cost of any and all medical expenses and damages should they arise to the Caring Fur Pets, LLC pet sitter or the pet sitter’s possessions as a result of the Client’s animal(s) actions. Client agrees to indemnify, hold harmless, and defend Caring Fur Pets, LLC in the event of a claim by any person injured by the Client’s pet(s). 

  • Unsafe Pet(s):

  • This contract permits Caring Fur Pets, LLC to use discretion to stop and end service at any time that Client’s pet(s) pose a danger to the safety and health of itself, other pets, other people or Caring Fur Pets, LLC sitters/walkers. 

  • Off-leash Dog(s): walking dogs off leash is not permitted by Caring Fur Pets, LLC

  • Payment Policy & Booking Fee Policy

  • All payment for pet sitting is due before Client’s departure date. We accept cash, debit/credit cards, PayPal, Venmo and Zelle

  • Late fees do apply if bill is not paid by the due date on the invoice. $5 will be added to the bill every 7 days the bill is not paid after the due date.

  • Major holiday fee - $5 additional per visit. $10 additional per overnight and boarding.

  • Major Holidays are: New Year’s Eve, New Year’s Day, MLK day, Memorial Day, July 4th, Labor Day, Veterans Day, Thanksgiving Day and the day after, Christmas Eve and Christmas Day.

  • Every new client will receive a FREE meet & greet (with one exception list below). It’s a time for us to learn about your pet as well as an opportunity for you to interview us. We take pride in making sure you are 100% comfortable with us.

  • The exception is: There is a $10 fee for consultations booked 24 hours or less of the clients departure date/time.

  • Any meet & greets after the first one is an additional $10. 

  • There is a $5 fee added to visits before 7:00 am and after 9:00 am

  • There is a $20 fee If the wrong key is left behind for Caring Fur Pets, LLC to use as a means to care for your pet, and if we have to return at a later time to accommodate the service. 

  • There is a 15% convenience fee for any service booked in 24 hours or less. Applied to the full pet sit. 

  •  Cancellation Policy:

  • By signing this contract at the time of meet & greet, Client agrees to the Caring Fur Pets, LLC cancellation policy which is as follows:

  • will be disclosed at the time of our meeting

  • Early Return to Home or Late Departure from Home:

  • Reservations are made to plan for sitter availability for Client’s reservation dates. Therefore, Clients returning home early or departing later than the reservation will be required to pay for the full reservation amount of time, regardless of whether Client returned home early or departed later than the prior reservation scheduled. No amount of money will be refunded to Client for early returns to home or late departures from home by Client after a reservation date has been agreed upon. 

  • Dog Walking Cancellation Policy:

  • If you need to cancel your daily/weekly dog walk, requests must be submitted by 8:00 am in order to not be charged that day.

  • Solicitation of Caring Fur Pets, LLC Sitters: 

  • Client agrees that the pet sitter provided by Caring Fur Pets, LLC is employed through Caring Fur Pets, LLC and is contracted to work only through Caring Fur Pets, LLC and not directly through the individual Client listed above.  Client agrees that all reservations for present and future sitting and dog walking must be made through Caring Fur Pets, LLC and not the individual sitter. Client is aware that the Caring Fur Pets, LLC sitter may give out his/her personal number to the Client. Client agrees to use this number only in the event of an emergency during which the sitter/walker is already employed directly through Caring Fur Pets, LLC for Client.  Client agrees that this number shall not be used for any solicitation of future pet sitting or dog walking.  Client is aware that should this contract be broken, legal fees and misuse-of-staff charges will apply.

  • Client Home Care Needs:

  • Caring Fur Pets, LLC is not responsible for wilted, dead or otherwise unhealthy plants. Caring Fur Pets, LLC sitters will work hard to follow written instructions as precisely as possible, but cannot be responsible if the results are not favorable to the Client.   

  • Caring Fur Pets, LLC is not responsible for damage to the home beyond the control of the sitter. This includes, but is not limited to: electrical problems, leaks, and acts of nature. All repairs to home and related fees will be paid by Client or fully reimbursed to Caring Fur Pets, LLC within seven (7) days of Client’s return date. 

  • Caring Fur Pets, LLC is not responsible for any damage to the property or home of the Client unless such damage is caused by the negligent act of Caring Fur Pets, LLC

  • Caring Fur Pets, LLC is not liable for any loss or damage in the event of a burglary or other crime that should occur while under this contract. Client agrees to secure home prior to leaving the premises. Caring Fur Pets, LLC will attempt to re-secure the home according to Client instructions at the end of each visit. 

  • Client is responsible for pet-proofing house and yard and security fences/gates/latches. Caring Fur Pets, LLC will not be responsible for the safety of the pet(s) and will not be liable for the death, injury, disappearance or legal consequences of any pet(s) with unsupervised access to the outdoors or if Client has not initialed the section on this contract in regard to unleashed care of Client’s dog(s). 

  • Pet Illness/Veterinary Care/Restocking supplies

  • Client is aware and agrees to the medical costs of any fees should they arise from animal(s) being ill or otherwise needing veterinary care.   Client agrees to pay Caring Fur Pets, LLC the sum of $40/per hour should the sitter need to take the pet(s) to vet. If the sitter needs to restock supplies that the Client agrees to provide but that are not provided at the time of the sit (such as pet food or medication), Client agrees to pay Caring Fur Pets, LLC a $20/restocking fee along with cost of items purchased. 

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